Balloon Ace is still open for business, and we are shipping orders daily using Royal Mail both within the UK and to our international shipping areas where shipping is still permitted. Please note that delivery times may be longer than usual due to local delivery restrictions and / or a reduction in available delivery staff (further details can be obtained from your local mailing office).
We have been following government guidelines and practicing social distancing in all aspects of our lives, and we have and will continue to clean and sanitise all work / packing areas. We are also frequently washing and sanitising our hands.
Royal Mail have assured us and the public that they have taken enhanced sanitation measures to protect their employees and customers. Additionally, they have changed how customers sign for packages (where your order is dispatched with a signed for service) to minimise contact.
The World Health Organization (WHO) have stated that the likelihood of novel Coronavirus contaminating cardboard or other shipping containers is low.
We will continue to monitor all official COVID-19 updates from the WHO and our government and continue to adjust our business practices accordingly.
Thank you for your continued support of our family owned company!
Glen and Nicky